Broken Cables & Neglect: Are You at Risk? Holding Negligent Elevator Companies Accountable

Elevators are a ubiquitous part of modern life, silently transporting millions of people daily. In the U.S. alone, approximately 900,000 elevators make an estimated 18 billion trips each year. Yet, behind this convenience lies a potential danger: elevator accidents. While statistically rare, with roughly 30 deaths and 17,000 injuries occurring annually in the U.S., the consequences of elevator malfunctions can be devastating. When negligence, particularly concerning broken cables and neglected maintenance, becomes a factor, the risk escalates dramatically. Are you aware of the potential risks you face every time you step into an elevator?

The Hidden Dangers of Neglected Elevators

Elevator accidents often stem from preventable causes, primarily linked to negligence in maintenance and inspection. Property owners have a legal obligation to ensure their elevators are safe for all users, including tenants, employees, and visitors. This responsibility falls under premises liability laws, holding owners accountable for injuries resulting from hazardous conditions on their property. When owners or maintenance companies fail to uphold this duty of care, the results can be catastrophic.

Common causes of elevator accidents include:

Mechanical Failures: Worn-out cables, faulty brakes, and defective sensors can lead to sudden drops, uncontrolled movements, or entrapment.
Improper Maintenance: Lack of regular inspections, lubrication, and timely repairs can cause critical components to deteriorate, increasing the risk of malfunctions.
Door Malfunctions: Faulty sensors, misaligned doors, or defective safety strips can cause doors to close unexpectedly, leading to injuries.
Misleveling: When an elevator fails to stop level with the floor, it creates a tripping hazard for passengers entering or exiting the car.
Electrical Issues: Electrical faults can disrupt elevator operation, causing sudden stops or malfunctions.
Overloading: Exceeding an elevator’s weight capacity can strain the system and lead to malfunctions or cable failure.

Broken Cables: A Preventable Catastrophe

While rare due to stringent safety standards, broken elevator cables represent a significant hazard. Each cable comprises multiple steel strands wound together for strength, and elevators typically have several redundant cables. However, wear and tear, material fatigue, corrosion, or severe damage can compromise cable integrity.

Warning signs of cable problems include:

Visible fraying, rust, or corrosion
Stretching or elongation of the cables
Unusual noises or vibrations during operation
Flat spots or uneven wear patterns

Regular inspections are crucial to detect these issues early. The ASME A17.1/CSA B44 Safety Code for Elevators and Escalators mandates annual inspections of elevator systems, including hoist cables. Local and state regulations may also impose more frequent inspection requirements.

Who Is Liable? Holding Negligent Parties Accountable

Determining liability in an elevator accident case requires a thorough investigation. Potentially liable parties include:

Property Owners and Managers: They are responsible for ensuring elevators are safe and comply with safety regulations. Neglecting routine inspections or ignoring maintenance warnings can lead to liability.
Elevator Maintenance Companies: If a maintenance company fails to detect or fix mechanical issues, they may be held responsible for resulting accidents.
Elevator Manufacturers: If an accident results from a design or manufacturing defect, the elevator manufacturer could be liable under product liability laws.

To establish negligence, the injured party must prove:

A duty of care existed (e.g., the property owner’s responsibility to maintain a safe elevator).
A breach of that duty occurred (evidence of negligence by the owner, maintenance company, or manufacturer).
The negligence directly caused the accident.
The injured party suffered damages as a result.

What To Do If You Are Involved in an Elevator Accident

If you or a loved one is involved in an elevator accident, taking the following steps can protect your rights:

Seek Immediate Medical Attention: Prioritize your health and document your injuries with medical records.
Report the Accident: Notify the property owner, building manager, or security personnel immediately.
Document the Scene: Take photographs or videos of the accident scene to preserve evidence.
Gather Information: Collect contact information from any witnesses.
Consult an Attorney: An experienced personal injury attorney can help you navigate the legal process and pursue compensation for your injuries.

Compensation for Elevator Accident Victims

Victims of elevator accidents may be entitled to various forms of compensation, including:

Economic Damages:
- Medical expenses (past and future)
- Lost wages (past and future)
- Property damage
Non-Economic Damages:
- Pain and suffering
- Emotional distress
- Loss of enjoyment of life
Punitive Damages: In cases of gross negligence or intentional misconduct, punitive damages may be awarded to punish the defendant.

Staying Safe: Tips for Elevator Passengers

While you cannot control elevator maintenance, you can take steps to protect yourself:

Enter and Exit Carefully: Watch your step and ensure the elevator is level with the floor.
Pay Attention: Avoid distractions like phones when entering or exiting.
Stand Clear of Doors: Keep clothing and belongings away from the opening.
Do Not Overload: Obey weight limits posted in the elevator.
In Case of Emergency:
- Press the alarm button.
- Use the intercom or phone to call for help.
- Remain calm and wait for assistance.
- Do not attempt to pry open the doors or exit the elevator.
- Never use an elevator during a fire.

Don’t Risk It: Take Action Against Negligence

Elevator accidents caused by broken cables and neglect are preventable tragedies. By holding negligent property owners and maintenance companies accountable, we can promote safer elevator practices and protect the well-being of elevator passengers. If you or someone you know has been injured in an elevator accident, don’t hesitate to seek legal counsel.