Cause of Death Revealed After Universal Orlando Ride: What Went Wrong?
Each year, millions flock to Florida’s theme parks, seeking thrills and unforgettable memories. While most visits are incident-free, accidents, and even fatalities, can occur, casting a shadow over the magic. In September of 2025, a tragic incident at Universal Orlando’s Epic Universe theme park brought the issue of amusement park safety into sharp focus. Kevin Rodriguez Zavala, a 32-year-old man, died after riding the Stardust Racers roller coaster. The Orange County Sheriff’s Office ruled the death accidental, with the medical examiner citing “multiple blunt impact injuries” as the cause. This incident, along with others, raises critical questions about ride safety, regulations, and what happens when things go wrong.
Understanding the Incident
Kevin Rodriguez Zavala’s death on September 17, 2025, sent shockwaves through the theme park community. According to reports, Zavala, who had a spinal disability and used a wheelchair, became unresponsive while on the Stardust Racers coaster. He was transported to a local hospital but could not be saved.
The immediate aftermath saw conflicting narratives emerge. Universal Orlando Resort’s president stated that internal findings indicated the ride functioned normally, equipment was intact, and employees followed proper procedures. However, Zavala’s family, represented by civil rights attorney Ben Crump, disputed these findings, suggesting that safety issues were present, regardless of whether the ride malfunctioned. Crump stated the safety systems on Stardust Racers were “inadequate” and noted the ride history presents an “alarming timeline.”
Ultimately, the Orange County Sheriff’s Office ruled the death accidental, and Zavala’s family reached an “amicable resolution” with Universal in December 2025, the details of which remain confidential.
What Went Wrong? Potential Factors
While the official investigation concluded the death was accidental, several factors could have contributed to the tragic outcome:
- Blunt Force Trauma: The medical examiner’s report indicated that Zavala died from multiple blunt impact injuries. Attorneys for Zavala’s family believed he hit his head on a restraint during the coaster’s downward thrusts and that he was unconscious for most of the ride.
- Ride Design and Safety Systems: The family’s legal team raised concerns about the adequacy of the ride’s safety systems. It’s essential to examine whether the restraints were appropriately designed for riders of all body types and whether the ride’s intensity was suitable for individuals with pre-existing conditions.
- Pre-Existing Conditions: While his lawyers stated that his disability played no role in his death, any pre-existing health conditions could potentially increase the risk of injury on a high-speed roller coaster. Universal’s safety guidelines warn guests with heart conditions, high blood pressure, and back or neck problems not to ride.
- Ride Operation and Maintenance: Proper ride operation and maintenance are crucial for safety. This includes regular inspections, preventative maintenance, and ensuring that ride operators are adequately trained to respond to emergencies.
- Florida’s Amusement Park Regulations: Florida’s regulatory framework requires major theme parks to self-report any injuries that result in at least 24 hours of hospitalization. This self-reporting system has drawn criticism from safety advocates who argue for more independent oversight.
Theme Park Responsibilities and Legal Options
Theme parks in Florida have a legal obligation to prioritize the safety and well-being of their guests. This responsibility translates into several key areas:
- Safe Rides and Attractions: Theme parks are legally obligated to maintain their rides in top condition through regular inspections and preventative maintenance.
- Qualified Staff: Ride operators should receive comprehensive training on ride operation procedures, emergency response protocols, and enforcing safety rules.
- Clear Safety Guidelines: Theme parks must communicate safety expectations clearly through signage, pre-ride announcements, and readily available staff.
When an accident occurs due to negligence on the part of the park or ride manufacturer, injured parties may have legal recourse. Potential claims include:
- Negligence: If an injury occurs due to the park’s failure to maintain a safe environment, a negligence claim may be filed.
- Product Liability: If an injury is caused by a design defect or mechanical failure, a product liability claim may be pursued against the ride manufacturer.
Damages that may be recovered in an amusement park injury case include medical expenses, lost wages, pain and suffering, and loss of enjoyment of life. The Florida Statute of Limitations for legal action in personal injury cases is four years, starting when the accident occurs.
Recent Incidents and Safety Concerns
The death of Kevin Rodriguez Zavala is not an isolated incident. In November 2025, a 70-year-old woman died after riding the Revenge of the Mummy roller coaster at Universal Studios Florida. The medical examiner determined the cause of death to be a ruptured aneurysm without trauma. While this incident appeared to involve a pre-existing medical condition, it nonetheless raised questions about the potential risks associated with intense rides.
Furthermore, in the aftermath of Zavala’s death, five people filed lawsuits against Universal Orlando, claiming severe and permanent injuries after their heads slammed against the seats in front of them while on Stardust Racers. These lawsuits highlight the potential for injuries even when a ride is deemed to be functioning correctly.
What Can Be Done to Improve Safety?
To prevent future tragedies and ensure the safety of theme park guests, several measures can be taken:
- Enhanced Ride Design and Testing: Ride manufacturers should prioritize safety in the design and testing phases, considering a wide range of rider characteristics and potential risks.
- Independent Oversight and Regulation: Stricter independent oversight of theme park safety is needed to supplement the current self-reporting system.
- Improved Safety Warnings and Communication: Theme parks should provide clear and comprehensive safety warnings to riders, including information about potential risks and contraindications.
- Enhanced Training for Ride Operators: Ride operators should receive extensive training in emergency response and be equipped to handle a variety of situations.
- Regular Ride Inspections and Maintenance: Theme parks must conduct frequent and thorough inspections of all rides and attractions, addressing any potential issues promptly.
Conclusion
The death of Kevin Rodriguez Zavala at Universal Orlando was a tragic reminder of the potential risks associated with amusement park rides. While theme parks strive to provide safe and enjoyable experiences, accidents can happen, and it’s crucial to understand the factors that contribute to these incidents. By prioritizing safety, enhancing regulations, and providing clear communication to guests, the amusement park industry can work to prevent future tragedies and ensure that theme parks remain a source of joy and excitement for all.
If you or a loved one has been injured at a Florida theme park, it is essential to understand your legal rights and options. Contact an experienced personal injury attorney to discuss your case and determine the best course of action.